Volunteering FAQs

If you volunteered in 2024, you will receive an email giving instructions on how to apply again. 

If you volunteered in the years prior to 2024, you will need to submit a new application by following this link – https://app.sheepcrm.com/greenbelt/teams/

You can only apply for one role, with the exception of the following pre-festival teams – Earlybirds, Pre-festival Stewards and Site Decor, Pre-Festival Reception and Volunteer Reception.

If you volunteer on a pre-festival team you are either free to enjoy the festival, having completed your role, or you can volunteer for another role during the festival, provided this does not interfere with your pre-festival role.

Post-festival volunteering (Monday) is only available to those who have completed a full volunteer role either pre or during the festival. Volunteers are needed on Monday to steward, and to help with packing up venues. More information will come out nearer to the festival. 

If you are interested in applying for a second team, you will need to email volunteers@greenbelt.org.uk

If you are from the Common Travel Area (UK, Republic of Ireland, Isle of Man), are an EU/EEA citizen holding Settled or Pre-Settled Status, have European Temporary Right to Remain, or have a Working Holiday Visa, you have the right to volunteer in the UK. If you hold a different visa or immigration status, you need to check if you have the right to volunteer before applying.

UK immigration rules allow visitors from the EU to undertake volunteering provided it lasts no longer than 30 days in total. We are unable to support volunteer visas.

Most volunteer roles are open to applicants who will be 18 years old at the time of the festival – though we do have opportunities for volunteers aged 16 and 17 (including Festival Stewards, Tank, Access – Campsite & Childrens teams).  If there is a different team you are interested in, please email volunteers@greenbelt.org.uk.

There is no upper age limit for volunteers.

We’re a Residential Approved Activity Provider for the DofE. This means you can apply to volunteer on one of our Site Decor teams (see below) and have the time you spend with us count towards the residential requirements for your Gold DofE Award.

Eligible teams for DofE residentials:

• Site Decor – Make Week: create stage sets, festival decorations and more. Read the full role description and apply. 
• Site Decor – Build Week: install large sculptural signs, decorate venues, festoon the festival, and more. 

If you have forgotten your password you can request a new one on the application app, by clicking on Log In on this page, then clicking Forgotten your Password? 

To find your started application, log into your account here, and scroll down to Your Applications. Scroll down and click on continue to complete the application. 

To provide the best possible experience Sheep is tested in all modern desktop browsers and also iOS and Android. Please make sure you are using an up-to-date browser. The online application does not work on Internet Explorer as this is too old a browser and Apple products need to be IOS 10.3 or newer. 

Please use your actual name. There is a box where you can add the name you are known as at Greenbelt. Reference requests will be sent automatically, using the information you have given. Whilst at the Festival you may be known as Sleepy, your referee may not know who Sleepy Smith is, when they are asked for a reference. 

Email addresses should be entered without any spaces or quote marks.

Telephone numbers should be entered without any accompanying text, but you may use spaces or dashes for formatting.

If you need to change your contact details, please email volunteers@greenbelt.org.uk so we can update your records. If you’ve changed your email address, we’ll send you a confirmation to your new email address instructing you how to log back into the app when we’ve processed your update.

Once you have successfully submitted your application you will get an automated email confirming your application has been submitted. Once your application has been checked by the team leader, we will request references, if needed this year. Please let your referees know to look out for a request from Greenbelt. If they don’t see it in their Inbox, it may have gone into Junk Mail.

Your place won’t be confirmed straight away. All the Team Leaders, who process the applications, are volunteers, and do this in their spare time. They will go through applications in the coming months, and let you know if you have been successful.

Once the application process has been completed you will receive an automated email. Your team leader will be in touch at a later stage. 

If you don’t receive the automated messages, please check your junk mail. 

Reference checks are sent out automatically to the email address you give on your application form. Unless you hear otherwise, you can assume your reference check has been successful. To change your referee details after you have submitted your application you will need to contact us at volunteers@greenbelt.org.uk.  

Once your application has been submitted, and subsequently accepted, you will be sent automated emails confirming this. You will be contacted by your Team Leader nearer to the festival. Some Team Leaders start contacting their team early on, others wait until much closer to the festival, depending on the size and needs of the team. All of our Team Leaders are volunteers, and process their team’s applications in their spare time.

Sometimes emails sent by Greenbelt or automated from Sheep end up going straight into junk mail. If you don’t hear from us, please check your junk mail before getting in touch with us.

If you still can’t see any emails, please email volunteers@greenbelt.org.uk. 

Training is compulsory for all volunteers, even if you have volunteered before. There will be a basic training that all our volunteers must undertake. There will also be role-specific training. You will be sent details of training times nearer to the festival.

All volunteers will be sent a Volunteer Handbook, by email, nearer to the festival. Please read this as it will give you lots of information you will need to know.

You Team Leader will also contact you with more information when it becomes available.

If, once you have applied, you are no longer able to volunteer, please email volunteers@greenbelt.org.uk or, once you have received confirmation of your role from your Team Leader, please contact them.

If you’re having a problem which isn’t covered above, please get in touch at volunteers@greenbelt.org.uk so we can get it fixed. We want to make the application process as easy as possible for everyone.