Access

We work hard to ensure that disabled people – and their friends and families – are welcomed and included at Greenbelt Festival.

One of the ways we do this is by designating the area closest to the Festival Village entrance for disabled camping. (In fact, we have two separate areas for disabled camping – one for tents, and one for caravans, motorhomes and trailer tents.)

CAMPING AND CARAVANNING:

The disabled camping section of the site is a pre-booked* camping site only. ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED.

*Pre-booking does not guarantee you a space in disabled camping. But it helps us plan how much space we need to allow. We advise early arrival to ensure that you find the best space for you and your group. The campsites will have accessible toilets. Free charging facilities for scooters and wheelchairs will be available.

Tents

Our tented village is nearest the main gate to the festival. Nearby is the Campsite Hub, Campsite facilities and the Charging Tent for Mobility Aids and Accessibility Devices.

We do not put a limit on groups sizes in this area, however we ask that non-disabled people are conscious about the space that use and make sure that space nearest the roadways is kept clear for those who need to camp near it. We also ask that people camp closer together rather than in a big circle. Our volunteers are around on the main set-up days and can help groups think about where is best to camp.

This site is a pre-booked section of the campsite. ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED.

There is no access by vehicle to the campsites. But there will be trolleys and taxi-buggies, as well as volunteers, to help you get your stuff to the campsite from your vehicles. We advise that you pack what you need with easy transportation in mind. (Car trailers will also need to be left in the car park and unloaded there.)

The campsite will have accessible toilets and overnight charging facilities.

Large groups will be asked to transport their own belongings, with the Access Team supporting individual Disabled people and their immediate companions.

Disabled people booking glamping or pre-erected tents can arrange for these to be placed in the Access Campsite with the company you have booked through. Please do notify us by registering – form coming soon!

Caravans, motorhomes and trailer tents

• If you’re planning to bring your caravan, campervan, motorhome or trailer tent, we have a designated area within the caravanning field to enable you to be as close to the Festival Village as possible.
• This year we have 2 options of pass depending on what you’ll be bringing with you, please take a look at the descriptions below and select the correct pass for you.
  • • • Standard (£50) – for a single vehicle, eg. just campervan, caravan, motorhome or trailer tent.
      • Plus (£80) – this will cover your vehicle and any additional space required for an awning or 1 pup tent.
• To camp in the Campervan Field, you need to book your space through the main Festival Box Office – before registering for your space in the disabled caravan area.
• Apart from positioning, the arrangements for the caravanning field apply to disabled and non-disabled festivalgoers alike.

The disabled camping section of the site is a pre-registered* camping site. ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED.

*Pre-booking does not guarantee you a space in disabled camping. But it helps us plan how much space we need to allow. We advise early arrival to ensure that you find the best space for you and your group. The campsites will have accessible toilets. Free charging facilities for scooters and wheelchairs will be available.

We have two separate areas of disabled camping – one for wheeled vehicles such as caravans, motor homes and trailer tents, and a separate area for tents.

There is no access by vehicle to the tented campsites. Car trailers will also need to be left in the car park and unloaded there. See below for information on support to get to your camping area.                               

To camp in the Campervan Field, you must book your space through the main Festival Box Office HERE before registering for your space in the disabled caravan area.

Because we are restricted to the area that wheeled vehicles can access, we need to follow a strict protocol of 1 pup tent OR 1 awning per unit.

If you’re disabled – or in recovery that will affect your mobility or mental health at the festival this year – and require an assistant to enable you to attend the festival, we’re happy to provide you with an extra ticket for them, free of charge. 

Please note that you’ll need to provide proof of ID registered in your name, such as the following:

• Front page of DLA / PIP (no specific rate)
• Front page of Attendance Allowance letter (no specific rate)
• Evidence that registered severely sight impaired (blind)
• Recognised Assistance Dog ID card
• Credability’s Access Card
• Letter from Professional (GP, Nurse, Social Worker or Educator)

Personal Assistant tickets can be booked via our Box Office when you buy your tickets.

Please note: PA tickets are provided with the understanding that the PA is willing and able to assist the access customer throughout their entire stay at the festival. The PA must be able to perform all requirements as needed by the access customer, and must provide assistance to the access customer during an evacuation or other emergency.

ACCESS ARRIVALS: Thursday 22nd August 2024

Thursday is our arrivals day – for everyone.

Gates will open on Thursday at 10 am. Provided you’ve pre-booked online with our Access Team (ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED), then the Access Team will be on hand to offer you dedicated assistance from then through until 6 pm, at which point we’ll be opening up the Glade Arena.

ACCESS CARAVAN FIELD

• Access Caravanners will be directed to a suitable pitch as close to the action as possible.

ACCESS CAMPING

• If you need assistance, there will be flatbed trucks and golf buggies to assist you from the Access Car Park Hub to Access Camping. Please pack your gear in labelled boxes/bags for easy identification at the other end.
• Able bodied members of the same party will be asked to park up and walk down. Please come prepared with a trolley or similar and pack light!!!
• There will be a small Campsite Team for Access campers who require assistance pitching, however if others in your party can assist we would appreciate this.

DEPARTURES

• The Access Campsite Team will be on hand to assist if required, again, if others in your party can help, this would be appreciated.
• The field MUST be cleared by 12 midday on Monday
• If you are staying off site, please scroll down to the next section for Parking passes etc…

Disabled parking is available in the day parking car park next to the Festival Box Office. Taxi-buggies run from the Box Office down to the Festival Village entrance, via the mobility scooter hire location.

If you need Disabled parking as a Day Visitor, or if you are staying for the weekend, you will need to fill out the access form (ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED.). Blue badge holders will not need to pay for a parking space, but must fill out the access form to book a parking space. ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED.

Event Mobility provides electric scooters and manual wheelchairs for the use of disabled, elderly and mobility-impaired visitors at Greenbelt Festival.

To reserve an electric mobility scooter or manual wheelchair for Greenbelt Festival 2024 please book online here.

Online bookings must be made 2 days before the Greenbelt Festival begins. Bookings cannot be taken during the festival. If there is spare equipment available at the festival it is offered on a first come, first served basis only.

If you’re visually impaired, you will need to fill out the access form (ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED). This means we can include you on our list of those requiring Festival Guide information about this year’s festival in advance. 

We can send electronic versions of the Festival Guide/App in plain print to you shortly before the festival. This means you can change the font and the size of the information to your specifications, and print it for the festival, or download it to your own device.

We can also print this onsite for you onto white paper (at a cost of £5). However, it’s a big document and you may find it easier to print it ahead of time and organise it to suit your needs.

Greenbelt does not allow any pets except service animals e.g. guide dogs.

We ask that you identify your service animal with a clearly denoted jacket or uniform, this is to ensure you have a smooth time at the festival.

If you use a service animal, please consider getting in touch with the access team who can provide detailed information including navigation, assistance and more. Email access@greenbelt.org.uk 

Having consulted with the festival’s insurers and our first aid providers, we’ve decided that it’s not possible to safely and securely store medication at Greenbelt. This is not unusual for festivals of a similar size.

We recommend that affected Greenbelters speak to their GPs or pharmacists for advice, or research alternative methods of keeping their medications cold and secure during the weekend.

Greenbelt Festival is an outdoor event held on the Boughton House Estate, featuring sloping grassy areas that are steep in sections. Some areas can be large with no solid pathways or hard ground. There are also rocky, uneven pathways. These conditions for some will be harder to walk on, and some wheelchair users with powerchairs that have low chassis’ may find the ground and some of the tracking more challenging. Please consult with our access team via gbaccesscamping@gmail.com.

It is important to be aware that during inclement weather some parts of the site may be muddy, water-logged or dusty, and may be difficult to navigate around.

The majority of our Viewing Platforms are uncovered so please dress appropriately, and for all weather conditions.

There are a number of different types of toilets on site, including composting toilets, urinals, portaloos, wheelchair-accessible portaloos and a high dependency changing unit. We also hire wheelchair-accessible showers. 

Here’s some more information about accessible toilets on site. 

Wheelchair-Accessible Portaloos 
These are located at the Access Camping area in the campsite and at multiple points throughout the festival Arena. Their features include:

• ground level access
• wide wheelchair-accessible door 
• low-level interior handrails to assist 
• 1 WC (recirculating flush tank) 
• hand sanitiser and loo roll 

High Dependency Mobile Disabled Toilet Unit
There is one high dependency unit located in the Arena at the festival. This can be accessed 24 hours by those who need it, even after the Arena has shut (just ask a steward for access back into the Arena and they will assist). Its features include: 

• ramped access to the unit
• fully automatic tracking hoist 
• height-adjustable changing couch
• support handrails for ease of movement
• emergency call alarm

There is more-than adequate space in the changing area for the disabled person and up to two carers. There is a centrally-placed toilet with room either side for the carers, and a curtain to allow the disabled person and carer some privacy.

Wheelchair-Accessible Shower
Located with the showers in the campsite, features include: 

• low to the ground with ramp access
• large, spacious area for showering
• seat and rails for ease of movement

• Can I have a power supply next to my tent on the campsite?
  

Only car battery power supply is permitted (and the battery needs to be removed from the car first!).

• Will you have information for those with specific dietary requirements?

Yes, this information is on the app, and available from the Haven and Info Desk. All traders must have up-to-date allergy information about all items they sell, in line with the law.

• Camping is a bit difficult – do you know of any suitable local accommodation?

There are a number of websites that can help you find suitably accessible accommodation. You might want to try Airbnb or Hotels.com. Alternatively, one of the best sources of reasonably-priced accessible rooms can be the ‘motel’ style chains: Travelodge, Holiday Inn, etc.

• Will you be producing information in Easy Read format this year?

Yes, we will be updating our Easy Read information, please request this on the Access Form. (ACCESS PRE-BOOKING FOR 2024 IS NOW CLOSED)

• Can I bring a generator to the campsite?

For numerous safety reasons, petrol generators are not permitted onsite. You should only bring a generator if it is essential for medical/other special needs and arranged with the Fire Safety Team (firesafety@greenbelt.org.uk) prior to the festival. When you arrive, you must contact the Access Team on site, so they can ensure that you are appropriately sited, and the Fire Safety Team knows the location of the generator.

• Can I bring a Personal Assistant?

If you’re disabled – or recovering from an operation that will affect your mobility at the festival this year – and require an assistant to enable you to attend the festival, we’re happy to provide you with an extra ticket for them, free of charge.

Please note that you’ll need to provide proof of ID registered in your name, such as the following:

• Front page of DLA / PIP (no specific rate)
• Front page of Attendance Allowance letter (no specific rate)
• Evidence that registered severely sight impaired (blind)
• Recognised Assistance Dog ID card
• Credability’s Access Card

Personal Assistant tickets can be booked via our Box Office when you buy your tickets.